Frequently Asked Questions
Everything you need to know about PHINIX sports gear and services.
How do I determine the right size for my athletic gear?
Each product page features a detailed 'Size Guide' button. We recommend measuring your current gear or following our body measurement instructions to ensure a perfect fit for high-performance activities.
What is the PHINIX return policy for worn items?
We offer a 30-day return window. For hygiene and safety reasons, items must be in their original, unworn condition with tags attached. However, if you experience a manufacturing defect during your workout, please contact our support team for a warranty claim.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited 1-2 day shipping at checkout for athletes who need their gear ready for an upcoming event or competition.
Are PHINIX products suitable for professional-grade training?
Yes, our gear is engineered using moisture-wicking, reinforced fabrics designed to withstand high-intensity interval training (HIIT), long-distance running, and professional gym sessions.
Do you offer team discounts or bulk orders?
We do! PHINIX provides special pricing for sports teams, schools, and fitness clubs. Please reach out to our 'Bulk Sales' department via the contact form for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Afterpay to make your gear upgrades more accessible.